Privacy Policy for Powerliliy.io

Effective Date: 2024-05-31

Powerlily ("we," "us," or "our") is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect, how we use it, the choices available to users regarding their information, and our practices regarding the protection and disclosure of your information.

1. Information We Collect:

1.1 Personal Information:

When you sign up for our SaaS tool, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company details

1.2 Customer Data:

Our SaaS tool is designed for solar companies to send web quotes to customers. As part of this service, we may process and store information provided by solar companies, including:

  • Customer names
  • Addresses
  • Project-related details

1.3 Usage Information:

We may collect information about how you interact with our website and services, including:

  • Log files
  • IP addresses
  • Browser type and settings
  • Device information
  • Date and time of access
  • Browsing activity and interactions with our site

2. How We Use Your Information:

2.1 Service Provision:

We use the information collected to:

  • Provide, personalize, and improve our SaaS tool
  • Generate and send web quotes on behalf of solar companies
  • Facilitate account management and customer support

2.2 Communication:

We may use your contact information to:

  • Communicate with you about our services, updates, and important notices
  • Respond to your inquiries and provide customer support
  • Send promotional materials, if you have opted-in to receive them

2.3 Analytics:

We may use aggregated and anonymized data for analytics purposes to:

  • Understand how our services are used
  • Improve our website and services
  • Develop new features and functionality

3. Sharing of Information:

3.1 Third-Party Service Providers:

We may share personal information with third-party service providers who assist us in:

  • Providing and improving our services
  • Processing payments
  • Performing analytics
  • Marketing and communication

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.2 Legal Compliance:

We may disclose information when:

  • Required by law, regulation, legal process, or government request
  • Necessary to enforce our terms of service
  • Necessary to protect the rights, property, or safety of Powerlily, our users, or others

4. Your Choices:

4.1 Opt-Out:

You may opt-out of receiving promotional communications from us by:

4.2 Access and Correction:

You have the right to:

  • Access your personal information
  • Correct any inaccuracies
  • Request deletion of your personal information, subject to certain legal restrictions

Contact us at support@powerlily.io for assistance.

5. Security:

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Implementation of access controls

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention:

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers:

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to the United States.

8. Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us:

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: support@powerlily.io
Address: 14456 Evangeline Trail, Wilmot, NS